Patients are enrolled by staff after providing explicit verbal consent during intake, scheduling, or a follow-up interaction. This page documents the consent language, message disclosures, and sample message for reviewer verification.
Public documents: Notice of Privacy Practices and SMS Terms of Use.
This section reflects the actual staff-led consent flow used for non-marketing customer care messaging.
Would you like to receive text message reminders from Rex Pharmacy regarding your appointments, injections, and related scheduling updates? These are non-marketing service messages. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out and HELP for help.
If the patient agrees, staff confirm the patient's mobile number, document consent with date/time in the internal application, and enable SMS reminders only after consent is recorded.
See the SMS Terms of Use and Notice of Privacy Practices for the public compliance record.
The sample reminder is a non-marketing customer care message and includes the required opt-out and help disclosures.
By providing verbal consent to staff, the patient agrees to receive appointment reminders, injection reminders, scheduling text messages, and related service communications from Rex Pharmacy, Inc.
Consent is not a condition of purchase or treatment.
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out. Reply HELP for help.
The mobile number used for this SMS program is used only to manage appointment reminders, injection reminders, scheduling updates, service support, and opt-out processing.
Rex Pharmacy, Inc. does not sell mobile opt-in data and does not share mobile information with third parties, affiliates, or partners for advertising or promotional purposes.
Reply HELP for help.